Privacy Policy

Your privacy is important to us.

Effective Date: September 1, 2025

Trahezy Limited (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website, services, or products. By accessing or using our website, you agree to the terms of this Privacy Policy.

Privacy Contents

a) Personal Information

When you interact with our website or services, we may collect information such as:

  • Name, email address, and phone number

  • Billing/shipping addresses (for ecommerce transactions)

  • Account login credentials (if you register)

b) Non-Personal Information

We also collect data that does not personally identify you, such as:

  • Browser type and version

  • Pages visited and time spent on the website

  • IP address and geolocation data

  • Cookies and usage analytics

We use your information to:

  • Provide, improve, and personalize our services

  • Process orders, payments, and deliveries

  • Communicate with you about promotions, updates, or support

  • Analyze website performance and enhance user experience

  • Comply with legal obligations

We respect your privacy and do not sell your personal information. We may share information with:

  • Service providers: Companies assisting with payment processing, hosting, email delivery, and analytics

  • Legal authorities: When required by law or to protect our rights

  • Business transfers: In the event of a merger, acquisition, or sale of assets

Our website uses cookies and similar technologies to:

  • Remember your preferences and login sessions

  • Analyze website traffic

  • Display relevant content and marketing

You can manage or disable cookies via your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You have the right to:

  • Access the personal information we hold about you

  • Correct or update your personal information

  • Request deletion of your data

  • Opt-out of marketing communications

To exercise these rights, please contact us at info@trahezy.com.

Trahezy Limited does not knowingly collect information from children under 13 years old. If we learn that we have collected personal data from a child without parental consent, we will delete it immediately.

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated Effective Date. Please check periodically to stay informed.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact:

Trahezy Limited
📧 Email: info@trahezy.com
📞 Phone: 0733 551 991
🏢 Location: Mombasa, Kenya