Effective Date: [01/Mar/2024]
Welcome to Trahezy Ltd’s (“Trahezy,” “we,” “us,” or “our”) Privacy Policy. This policy outlines how we collect, use, and protect your personal information when you use our website, www.trahezy.com (“Website”). Your privacy and trust are important to us, and we are committed to safeguarding the personal information you provide to us. Please take a moment to review this policy to understand how we handle your data.
- Information We Collect
When you interact with our Website, we may collect various types of information to provide and improve our services. This information includes:
1.1 Personal Information:
- Name: We collect your name to personalize your experience and communicate with you.
- Email address: We require your email address to send order confirmations, updates, and respond to your inquiries.
- Phone number: Providing your phone number helps us communicate with you regarding your orders or any issues that may arise.
- Postal address: We collect your postal address to deliver products to you.
- Payment information: When you make a purchase, we collect payment information, such as credit card details, to process transactions securely.
1.2 Non-Personal Information:
- IP address: We may collect your IP address to analyze trends, administer the Website, track user movements, and gather demographic information for aggregate use.
- Browser type: We collect information about the browser you use to improve the functionality of our Website.
- Device information: We may gather information about the device you use to access our Website, such as device type and operating system, to optimize your browsing experience.
1.3 Cookies:
We use cookies to enhance your browsing experience and provide personalized content. Cookies are small text files stored on your device that track your activities on our Website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a specified period) to improve our services and provide relevant content and advertisements. By using our Website, you consent to the use of cookies in accordance with this Privacy Policy and our Cookie Policy.
- How We Use Your Information
We may use the information we collect for the following purposes:
2.1 Providing and maintaining our services:
We use your personal information to process transactions, fulfill orders, and deliver products to you. 2.2 Communication: We may use your contact information to communicate with you about your orders, respond to your inquiries, and provide customer support. 2.3 Personalization: We use the information collected to personalize your experience on our Website and tailor our offerings to your interests. 2.4 Improving our Website: We analyze the data collected to understand how users interact with our Website and make enhancements to improve its functionality and user experience. 2.5 Legal compliance: We may process your personal information to comply with legal obligations, such as tax or regulatory requirements.
- Protection of Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security protocols to safeguard your data during transmission and storage.
- Sharing Your Information
We may share your personal information with trusted third-party service providers who assist us in operating our Website, processing payments, or delivering products and services to you. These service providers are contractually obligated to use your information only for the purposes specified by us and to protect your data in accordance with applicable laws and regulations. We may also disclose your information when required by law or to protect our rights, property, or safety.
- Your Rights
You have certain rights regarding your personal information, including:
5.1 Right to access:
You may request access to the personal information we hold about you and receive a copy of your data. 5.2 Right to rectification: If you believe that any information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. 5.3 Right to erasure: You may request that we delete your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected. 5.4 Right to restrict processing: You have the right to restrict the processing of your personal information under certain circumstances, such as when you contest the accuracy of the data or the processing is unlawful. 5.5 Right to data portability: You may request a copy of your personal information in a structured, machine-readable format to transfer it to another data controller. 5.6 Right to object: You have the right to object to the processing of your personal information under certain circumstances, such as when we process your data for direct marketing purposes.
- Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at info@trahezy.com. Our dedicated team is available to assist you and address any inquiries or requests you may have regarding your data privacy.
- Changes to This Privacy Policy
We reserve the right to update or revise this Privacy Policy at any time to reflect changes in our practices or applicable laws. Any updates will be effective immediately upon posting the revised Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically for any changes.
By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.
Trahezy Ltd [Date: 01/Mar/2024]